Who we are
Our website address is: http://jbradfordart.co.uk.
We trade as Cranley Ventures Limited, 49 Main Street, Newburgh, ELLON, Aberdeenshire, AB41 6BL, Scotland, UK. Company Reg Number: 400604
What personal data we collect and why we collect it
Ecommerce
The ecommerce part of this website is run by WooCommerce.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Contact form
If you contact us through the contact form on the website, we will keep your submissions for 5 years for customer service purposes, but we do not use the information submitted through them for marketing purposes unless you inform us it is OK to do so.
Email Subscriptions
We use MailChimp as our marketing platform. By clicking to opt-in to subscribe to our mailing list from our website, you acknowledge that your information will be transferred to MailChimp for processing. Learn more about MailChimp’s privacy practices here. We will store your name and email address through MailChimp in order to keep you up-to-date by email of latest news/offers. Each time you receive an email from us you will have the opportunity to unsubscribe from the mailing list or update your preferences.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
The site administrator has access to the information you provide us. For example, she can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
We have access to this information to help fulfill orders, process refunds and support you.
We share information with third parties who help us provide our orders and store services to you; for example:
Payments
We accept payments through the payment gateway ‘Square’. Information shared with ‘Square’ to process payments includes:
- Name
- Address
- Phone
- City/State/Zip
- Unique payment identifier
- Payment provider identifier
This information is required and used to process or support the payment.
Please see the Square Privacy Policy for more details.
We accept payments through PayPal. When processing payments trough PayPal, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Marketing
We use MailChimp as our marketing platform. By clicking to opt-in to subscribe to our emailing list from our website, you acknowledge that your contact information will be:
- Transferred to MailChimp for processing
- Stored in our MailChimp account
- We will be sending you marketing emails from our MailChimp account
- We will be tracking interactions
Learn more about MailChimp’s privacy practices here. We will store your name and email address through MailChimp in order to keep you up-to-date by email of latest news/offers. Each time you receive an email from us you will have the opportunity to unsubscribe from the mailing list or update your preferences.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We will store purchase order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will store your email address for opt-in email subscriptions until you opt-out. We will give you the option to change your subscription preferences with every email you receive.
What rights you have over your data
If you have an account on this site, or have left comments, or have purchased from us online, or have signed up to our emailing list, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Our contact information
If you have any privacy-specific concerns, please contact Jane Bradford at jane@bradford1.net or 49 Main Street, Newburgh, Ellon, AB41 6BL, Scotland, UK.
Additional information
How we protect your data
Our website is SSL protected. MailChimp participates in and has certified its compliance to the Privacy Shield framework.